Your account, subscription, and credits

What are unified credits?

Artifism uses a single credit balance for all AI tools. Your account does not show separate counters for words, images, minutes, or characters.

Term	What it means
Credits	The number that decreases when you use AI features (chat, images, video, voice, and more).
Subscription plan	A recurring package (monthly, yearly, lifetime, and so on). Each billing period includes a credit allowance.
Credit pack	A one-time purchase that adds credits to your balance. Packs do not renew on their own.
Credit pricing	A read-only list of how many credits each model or tool costs per use.
Unlimited	No cap on credits for that plan or pack allowance.

Example: A monthly plan includes 10,000 credits. One chat might cost 20 credits (see Credit Pricing). When credits run low, renew your plan or buy a credit pack.

Two places your credits can live

Source	Where to check	Over time
Subscription	Account → Subscriptions	Credits belong to your current billing period. When you renew, your allowance resets for the new period.
Credit pack	Account → Credit	Credits are added to a one-time pool after payment. They stay until you use them (unless your site has other rules).

If you have both, your site administrator decides which pool is used first—subscription or one-time. You cannot change that setting. You still need an active subscription and/or available credits before paid AI features work.

Where to see your balance

Location	What you see
Dashboard	A Subscription card with your plan name and credits used / limit.
Main panel sidebar	A compact credits used / limit line (or Unlimited) while you work in AI tools. Team members may see the owner’s limits.
Inside an AI tool	A line such as Credits balance: X remaining at the top of the page.
Account → Subscriptions	A full Credits progress bar for your plan allowance.
Account → Credit	A progress bar for your credit pack balance.
Account → Usage History	Each row shows Cost in credits for that run.

Use Subscriptions for plan allowance, Credit for pack top-ups, and Usage History to see what used your credits.

When credits change

When credits are added

You subscribe or renew — your plan’s allowance applies for the new billing period.
You upgrade — your allowance may increase after payment.
You buy a credit pack — credits appear on Account → Credit after checkout.

When credits are used

You run an AI feature (text, image, video, speech, and so on).
The app charges the rate shown in Credit Pricing (or calculated for that model).
Each charge appears in Usage History with date, tool type, model, and Cost.

When you run out of credits

The tool may not start, or it may stop with a message.
You may see You do not have any credit, Running out of credits too soon?, or a prompt to upgrade or buy more.
Check Subscriptions or Credit for your balance, then open Pricing to renew or buy more.

When credits expire or reset

Subscription credits follow your billing period. After you renew, usage typically resets to your plan limit for the new period.
Credit pack credits usually do not reset on renewal—they stay in your one-time pool until used.
If you cancel, you often keep access and credits until the end of the paid period shown in Billing history.

Buy from the Pricing page

Where: Pricing in the website header.

Subscription tab

Open Pricing → Subscription.
Compare price, billing cycle (monthly, yearly, lifetime, custom days, and so on), credits included, and features.
Select a billing cycle tab if the page offers more than one.
Click Buy now and complete checkout (payment and coupon, if available).

After payment, your subscription is Active. Open Account → Subscriptions to confirm your plan and credits.

Credit tab (one-time pack)

Open Pricing → Credit.
Compare price and credits for each pack.
Click Buy now and pay.

After payment, credits are added on Account → Credit.

Tip: Choose a subscription for ongoing use. Choose a credit pack for a top-up or to try the product without a recurring plan.

Profile

Where: Account → Profile

Update your personal details here. This page is not for billing or credits.

Open Account from the customer panel sidebar to reach Profile and the other account pages.

What you see

Basic Details: profile photo, email, and name.
Change Password and Change Email buttons (when your login type allows them).

What you can do

Update your photo

Click Add Profile Picture.

Choose a file from your device and click Open.

After upload, your new photo appears on the profile page.

Change your name

Enter your name in the Name field.
Click Update (or Update profile).

Change your password

Click Change Password.

Enter your current password, new password, and confirm new password.
Click Update.

Change your email

Click Change Email.

Click Send verification link or Send code. Check your current email inbox.

Enter the verification code and click Verify.

Enter your new email address and click Update.

Your email is also used for invoices and team invitations.

Subscriptions

Where: Account → Subscriptions

Manage your recurring plan: status, subscription credits for this period, billing details, and actions such as renew, change plan, or cancel.

What you see

Area	What it means
Current plan	Plan name and status (Active, Cancel, and so on).
Credits	One progress bar: Credits used vs limit (for example `1,250 / 10,000`) or Unlimited.
Billing & payment	Price, billing cycle, payment status, and next billing date or expiry.
Subscription plans	Other plans you can switch to (when your site allows it).
Unsubscribe	Cancel option (when shown).

You will not see separate bars for words, images, or minutes—only credits (plus extras such as image resolution if your plan includes them).

What you can do

Subscribe for the first time

Open Subscriptions.
Click All Plan (or a similar button).
Pick a billing cycle and plan, then complete checkout.

Your status becomes Active and your credit allowance starts for the period.

Renew your plan

Click Renew Plan when it appears.
Complete payment.

Your billing period extends and subscription credits refresh according to your plan.

Upgrade or downgrade

Click All Plan (same plan list as when you first subscribed).
Select another plan and use Upgrade Plan, Downgrade Plan, or Subscribe to Plan.

What you might see	Why
Only Upgrade	Downgrades are disabled on your site.
No switching	Change plan is turned off—contact support.

View plan details

Open the plan card or modal to review price, cycle, credits, and features before you pay.

Use a coupon

Enter a coupon at checkout if your site supports it.

Cancel subscription

Scroll to Unsubscribe and click Cancel Subscription.

Confirm in the dialog.

After you confirm, you should see a success message.

In most cases, you keep credits and access until the current paid period ends. Your documents and history stay saved, and you can subscribe again later.

Running low on credits?

You may see Running out of credits too soon? with a link to upgrade or buy more credits.

Credit

Where: Account → Credit

View your one-time credit pack balance. This is separate from the subscription bar on Subscriptions, but both pools count toward using AI tools.

What you see

Situation	What appears
You have pack credits	Pack label, Credits bar (Credits used / limit or Unlimited), and percentage.
Team member	A note that you are under the account owner and share the owner’s pool.
No pack credits	You do not have any credit and an All Credit link to Pricing → Credit.

When you have an active credit pack, your balance appears on this page:

If you have not bought a pack yet (or it is empty), you may see a prompt to open All Credit or Pricing → Credit:

What you can do

Check pack balance — open Credit anytime.
Buy a pack — use All Credit or Pricing → Credit → Buy now.
Top up again — packs do not auto-renew; buy another when you run low.

If you also have a subscription, both pools may be active. Your administrator sets whether subscription or one-time credits are used first.

Billing history

Where: Account → Billing history

View invoices and payments—the money you paid. This is separate from the Credits bars on other pages.

What you see

Column	Meaning
Plan	Subscription or credit pack name (Onetime may appear for packs).
Amount	Charge amount.
Start date / Expire date	Billing period (when shown).
Status	Paid, Pending, Unpaid, and so on.
Actions	Pay, view, or download.

What you can do

View bill

Click View Bill (eye icon) on a row.

Download bill

Click Download Bill on a row to save a PDF (or similar).

Pay pending

For Pending or Unpaid rows, click Pay Now.

Find old bills

Scroll the table to see earlier invoices.

Team members

Where: Account → Team Members
(Available only if your plan includes teams and you are the account owner with an active subscription.)

Invite people who share your subscription benefits and credits.

What you see

A table with Name, Email, Status (Active / Inactive / Deleted), Usages, and Actions.

What you can do

Invite

Open Member Registration, enter an email, and click Invite Member.

The invitee receives an email to join.

Edit

Click Edit on a row, change Status, adjust Feature access toggles, and save.

They can use only the tools you enabled.

Remove

Click Delete and confirm.

They are removed from the team.

Team members draw from the owner’s credit pool. They do not pay bills—that stays on your account. On Credit, members see a note that the limit is the owner’s pool.

Credit pricing

Where: Account > Credit Pricing

This page shows the credit rates that your admin has set for each model or service. It is read-only, so you can review the prices but not change them.

When you use an AI tool, credits are deducted automatically based on the rate shown here.

What you see

A short explanation of how credits work across the system.
Rates grouped by provider or service type, such as chat, image, or video.
A cost for each unit, such as per message, per image, or per minute.

What you can do

Check the cost before you generate content so you know how many credits a tool will use.
Compare models to find the best balance of quality and credit usage.
Save credits by choosing a lower-cost model when it meets your needs.

Example: If Model A costs 5 credits per message and Model B costs 50, then 10 messages will use 50 credits with Model A and 500 credits with Model B.

Usage history

Where: Account → Usage History

A log of your AI activity: what ran, when it ran, and how many credits were charged.

What you see

A summary of usage, tokens, and credits.
A Filter panel (search, date range, and other options when available).
Export CSV and Export PDF buttons (labels may be shorter on mobile).
A table with these columns:

Column	Meaning
Date	When the run happened.
Type	Task type (chat, image, video, text, and so on).
Model	AI model used (when applicable).
Usage	Amount used (tokens, images, minutes, characters—depends on the tool).
Cost	Credits charged for that row.
Package name	Plan or pack linked to the charge (when shown).
Plan type	Subscription vs one-time (when shown).

You see only your own history unless you are staff.

What you can do

Action	Steps
Review recent use	Open the page and scroll.
Filter	Click Filter, set options, and apply. Use Reset to clear.
Export	Click Export CSV or Export PDF.
Ask support	Share date, Type, Model, and Cost from the row in question.

Dashboard (quick view)

Where: Dashboard in the customer panel (not under Account).

You may see a Subscription card with your plan name, credits used / limit, and a link to manage your plan. Use Subscriptions to renew, upgrade, or cancel. Use Credit for pack balance.

Quick reference

Menu	Purpose
Profile	Name, email, photo, password
Pricing (website)	Buy a subscription or credit pack
Subscriptions	Plan status and subscription credits this period
Credit	Credit pack (one-time) balance
Billing history	View, download, or pay invoices
Team Members	Invite and manage shared users (if enabled)
Credit Pricing	Credit cost per model or tool (read-only)
Usage History	Your AI runs and credit charges

Menu labels may be translated. If a menu is missing, your plan or site setup may not include that feature.

Glossary

Term	Meaning
Credits	Units spent when you use AI features.
Unified credits	One shared balance—not separate word, image, or minute wallets.
Subscription	A recurring plan (monthly, yearly, and so on).
Credit pack	A one-time credit purchase.
Active	Plan or access in good standing.
Cancel	Subscription set to end; often still usable until the period ends.
Pending / Unpaid	Payment still required.
Unlimited	No credit cap for that allowance.
Onetime	One-time purchase (may appear on bills).
Balance priority	Which pool—subscription or pack—is used first when both exist. Set by your administrator.

Logout

Where: Account → Logout (in the account sidebar)

You can sign out from your account from this page or from the profile menu in the header.